Survey: Nurse Feedback on Documentation Support Team

Name

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Purpose Statement

This survey is designed to gather honest feedback on our documentation support process. Your input will help us identify what’s working, where challenges exist, and how we can better support you in delivering patient care.

1. Overall Experience

How would you rate your overall experience working with the documentation team?

Poor	Fair	Good	Excellent

How supported do you feel by the documentation team in your day-to-day work?

Not well supported	Neutral	Somewhat supported	Very supported

2. Communication & Responsiveness

How clear is communication from the documentation team?

Often unclear	Sometimes unclear	Mostly clear	Very clear

How timely are responses when you have documentation questions or issues?

Very Slow	Slow	Reasonable	Very timely

What is the most common communication challenge you experience?

3. Documentation Process

How easy is it to complete documentation correctly the first time?

Very difficult	Somewhat difficult	Somewhat easy	Very easy

Where do you experience the most friction in the documentation process?

How often do you need to revise documentation after submission?

Almost always	Frequently	Occasionally	Rarely

4. Support & Training

Do you feel you’ve received adequate guidance or training on documentation requirements?

No	Somewhat	Yes

What type of support would help you most?

(Select all that apply)

Clearer written guidelines

Examples of completed documentation

Faster clarification on errors

Short training refreshers

One-on-one support when needed

5. Relationship & Trust

How comfortable do you feel reaching out to the documentation team with questions or concerns?

Uncomfortable	Somewhat uncomfortable	Comfortable	Very comfortable

Do you feel the documentation team understands the realities of field nursing?

Not at all	Not really	Somewhat	Yes, very well

6. Improvement & Open Feedback

What is one thing the documentation team could improve immediately?

What is one thing the documentation team does well that should continue?

If you could redesign the documentation process, what would you change?

7. Closing

Any additional comments, concerns, or ideas you’d like leadership to hear?